Payment Policy

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all modes of Online and Net-banking.

 

IS IT SAFE TO SHOP ONLINE USING MY DEBIT CARD OR CREDIT CARD?

All credit card, Debit Card and net banking transactions are processed over a secure encrypted connection, with the highest level of security and confidentiality.

 

WHAT SHOULD I DO IF MY PAYMENT FAILS?

In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking) Your Internet connection is not disrupted in the process.

If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days. You can email us on info@sugandh.co or please give us a call with your order number for any clarification.

 

WHY ISN’T COD AVAILABLE TO ME?

Cash on Delivery (COD) option is not offered by our Courier partners at serviceable locations. Also, COD option is not available on some of our products. Hence, based on your location and your choice of products, COD option may not be available to you. However, you can always opt for payment through Net Banking or Credit/Debit Card.